Modern Blinds
& Shutters Kent LTD
Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Company Information
Company Name: Modern Blinds & Shutters Kent Ltd
Address: 29 High Street, Herne Bay, Kent CT6 5LJ
Phone: 01227 469 609
Email: info@modernblind.co.uk
Data Protection Officer: Available upon request
What Information We Collect
Personal Information
- Name and contact details (phone number, email address, postal address)
- Property information for measuring and installation purposes
- Payment information (processed securely through third-party providers)
- Communication preferences and correspondence
- Website usage data and cookies (with your consent)
Automatically Collected Information
- IP address and browser information
- Pages visited and time spent on our website
- Device information and operating system
- Referral source and search terms used
How We Use Your Information
Service Delivery
- • Providing quotes and estimates
- • Scheduling measurements and installations
- • Processing orders and payments
- • Customer support and communication
Business Operations
- • Improving our services
- • Marketing communications (with consent)
- • Legal compliance and record keeping
- • Website analytics and optimization
Legal Basis for Processing
Contract Performance: We process your data to fulfill our contract with you for window treatment services.
Legitimate Interest: We may process data for business operations, fraud prevention, and service improvement.
Consent: We obtain your explicit consent for marketing communications and non-essential cookies.
Legal Obligation: We may process data to comply with legal requirements and regulations.
Data Sharing and Third Parties
We do not sell your personal information. We may share your data with:
- Service Providers: Payment processors, delivery companies, and installation teams
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In the event of a merger or acquisition
- Consent: With your explicit permission for specific purposes
Data Security
We implement appropriate technical and organizational measures to protect your personal data:
- SSL encryption for data transmission
- Secure servers and regular security updates
- Limited access to personal data on a need-to-know basis
- Regular staff training on data protection
- Secure disposal of data when no longer needed
Your Rights Under GDPR
Right to Access
Request copies of your personal data
Right to Rectification
Correct inaccurate or incomplete data
Right to Erasure
Request deletion of your data
Right to Portability
Receive your data in a structured format
Right to Object
Object to processing of your data
Right to Withdraw Consent
Withdraw consent at any time
Cookies and Tracking
We use cookies to improve your experience on our website. You can manage your cookie preferences using our cookie manager.
Types of Cookies We Use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand website usage
- Marketing Cookies: Used for targeted advertising (with consent)
- Preference Cookies: Remember your settings and preferences
Contact Us
If you have any questions about this privacy policy or wish to exercise your rights, please contact us:
Contact Details
Email: info@modernblind.co.uk
Phone: 01227 469 609
Address: 29 High Street, Herne Bay, Kent CT6 5LJ
Data Protection Authority
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.
ICO Website: ico.org.uk
Policy Updates
We may update this privacy policy from time to time. We will notify you of any significant changes by:
- Posting the updated policy on our website
- Sending an email notification to registered users
- Displaying a notice on our website
Last Updated: January 15, 2024